# Creating Activities (/docs/activities/creating-activities) Adding a New Activity [#adding-a-new-activity] 1. Navigate to **Dashboard > Activities** 2. Click **Add Activity** 3. Fill in the basic details: * **Name** — the display name shown to customers * **Description** — a detailed description for the checkout page * **Category** — organize activities by type * **Featured Image** — the main photo shown in the checkout Activity Types [#activity-types] When creating an activity, you must select a type. This cannot be changed after creation. | Type | Description | | ------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------ | | **Equipment Rental** | Customers choose from predefined duration options (e.g., 1 hour, 2 hours). Each duration has its own price. Best for kayaks, bikes, paddleboards, etc. | | **Tour** | Runs at fixed scheduled times with a set duration. Priced per person or flat rate. Best for guided tours, classes, group experiences. | | **Dynamic Duration Equipment Rental** | Customers choose a custom rental length within a configurable min/max range. Priced per hour. Best for flexible boat rentals, all-day gear hire. | General Settings [#general-settings] The General tab contains the core information about your activity. | Setting | Description | Limits | | ------------------------ | ----------------------------------------------------------------------------------------------------- | ------------------ | | **Activity Name** | The main title customers see when browsing activities | Max 50 characters | | **Tagline** | A short, memorable phrase displayed alongside the name | Max 50 characters | | **Short Description** | An excerpt shown in activity listings and search results | Max 100 characters | | **Detailed Description** | Full rich-text description shown on the activity detail page. Supports formatting, links, and images. | No limit | | **Cancellation Policy** | Rich-text policy displayed to customers during checkout and in confirmation emails | No limit | | **Activity Color** | A color used to identify this activity in dashboard calendars, reports, and charts | Hex color value | Equipment Settings [#equipment-settings] These settings appear on the General tab and control how equipment selection works during booking. | Setting | Description | Default | | -------------------------- | -------------------------------------------------------------------------------------------------------------------------------------- | -------- | | **Equipment Type Limit** | Maximum number of different equipment types a customer can select in a single booking. Set to `0` for unlimited. | 0 | | **Allow Equipment Mixing** | Whether customers can select multiple equipment types in one booking. When disabled, customers are limited to a single equipment type. | Disabled | Post-Booking Survey [#post-booking-survey] You can assign a specific survey to an activity that overrides your location's default survey. This is configured on the General tab under "Post-Booking Survey." If no override is set, the location's default survey is used. Activity Manifest (Capacity) [#activity-manifest-capacity] The manifest defines guest limits and demographic breakdowns for your activity. | Setting | Description | | ------------------- | -------------------------------------------------------------------------------------------------------------------------- | | **Guest Limit** | Maximum number of guests per time slot. When a slot reaches this limit, it shows as full. | | **Guest Minimum** | Minimum number of guests required to run the activity. | | **Age Restriction** | Minimum age for participants. | | **Demographics** | Assign company-defined demographics (e.g., Adult, Child, Senior) to control pricing tiers and capacity tracking per group. | Custom Fields [#custom-fields] Custom fields let you collect participant-specific information during checkout. Each field is attached to the booking record. | Field Property | Description | | -------------- | -------------------------------------------------------------------- | | **Label** | The question or field name shown to the customer | | **Type** | The input type (text, number, select, etc.) | | **Required** | Whether the customer must fill in this field to complete the booking | Common uses include collecting age, weight, height, experience level, dietary restrictions, allergies, or any business-specific data. Media [#media] Upload images and videos to showcase your activity on the checkout page. | Property | Description | | ----------------- | ---------------------------------------------------- | | **Type** | Image or video | | **URI** | The URL of the uploaded media file | | **Thumbnail URI** | A smaller preview image used in listings | | **Description** | Alt text or caption for the media item | | **Order** | Display order on the activity page (drag to reorder) | Agreements [#agreements] Agreements are terms, waivers, or policies that customers must acknowledge during checkout. | Property | Description | | ------------ | -------------------------------------------------------------- | | **Title** | The heading displayed to the customer | | **Body** | The full text of the agreement | | **Required** | Whether the customer must accept before completing the booking | | **Enabled** | Toggle the agreement on or off without deleting it | Communication Settings [#communication-settings] Control what information appears in booking confirmation emails for this activity. | Setting | Description | Default | | ------------------------------ | ----------------------------------------------------------------------- | ------- | | **Email Body** | Custom content included in the confirmation email | Empty | | **Email Terms** | Terms and conditions text included in the email | Empty | | **What to Bring** | A list of items customers should bring (displayed as a checklist) | Empty | | **Arrive By (Minutes Before)** | How many minutes before the activity start time customers should arrive | 0 | | **Show Meeting Location** | Include the meeting location in the email | Off | | **Show Custom Field Answers** | Include the customer's custom field responses in the email | Off | | **Show Arrival Time** | Display the calculated arrival time in the email | Off | | **Show Duration** | Include the activity duration in the email | Off | Payment Settings [#payment-settings] Configure deposit and payment collection options per activity. | Setting | Description | | ------------------------------- | ------------------------------------------------------------------------------- | | **Downpayment Enabled** | Whether to collect a partial payment at booking time instead of the full amount | | **Downpayment Percent** | The percentage of the total to collect as a deposit (e.g., 50%) | | **Downpayment Collection Days** | Number of days before the activity date to collect the remaining balance | Calendar Sync [#calendar-sync] Activities support iCal sync URLs that allow external calendars (Google Calendar, Outlook, etc.) to pull in booking data. You can add multiple iCal sync URLs per activity. Cloning Activities [#cloning-activities] To quickly set up similar offerings, use the **Clone** feature: 1. Open an existing activity 2. Click **Clone Activity** 3. Modify the cloned version as needed This copies all settings, pricing, and scheduling from the original. Activity Status (Publishing) [#activity-status-publishing] Activities have a published/unpublished state: * **Published** — visible on the checkout page and available for online booking. Changes take effect immediately. * **Unpublished** — hidden from customers but preserved in the system. Existing bookings are not affected. Publishing is controlled by a toggle on the General settings tab. Ensure all settings (scheduling, pricing, manifest) are correctly configured before publishing. Related How-To Guides [#related-how-to-guides] * [Create an Activity](/how-to/activities/create-an-activity) * [Set Up Activity Manifest](/how-to/activities/set-up-activity-manifest) * [Add Custom Fields](/how-to/activities/add-custom-fields) * [Manage Activity Media](/how-to/activities/manage-activity-media) * [Clone an Activity](/how-to/activities/clone-an-activity) * [Publish / Unpublish](/how-to/activities/publish-unpublish) * [Set Up Trip Protection](/how-to/activities/set-up-trip-protection) * [Configure Dynamic Duration](/how-to/activities/configure-dynamic-duration) * [Create Special Events](/how-to/activities/create-special-events)