# Booking Management (/docs/bookings)



The booking management dashboard is where you handle day-to-day operations — viewing schedules, creating bookings, processing changes, and managing customer requests.

Core Concepts [#core-concepts]

Every booking in Resytech captures the full picture of a reservation:

* **Activity and Equipment** — what the customer booked, including equipment selections and add-ons
* **Scheduling** — date, start/end time, and duration
* **Customer** — linked customer profile with name, email, phone, and optional guest manifest
* **Pricing** — subtotal, fees, taxes, coupon/gift card discounts, and grand total
* **Status** — lifecycle state (draft, pending, confirmed, or canceled)
* **Source** — where the booking originated (online checkout, admin dashboard, or external integration)

Bookings also track facilitator assignments, internal notes, invoices, payment transactions, waiver submissions, custom field answers, and a full audit trail of every change.

Booking Detail Tabs [#booking-detail-tabs]

When you open a booking, the detail view is organized into tabs:

| Tab               | What it shows                                                                |
| ----------------- | ---------------------------------------------------------------------------- |
| **Overview**      | Core booking details, line items, equipment, customer info, and demographics |
| **Notes**         | Internal staff notes attached to the booking                                 |
| **Payments**      | Payment transactions, balance, and refund history                            |
| **Reschedule**    | Move the booking to a new date/time with conflict checking                   |
| **Waivers**       | Waiver submission status for the booking                                     |
| **Invoices**      | Invoices generated and sent for the booking                                  |
| **Auto-Expire**   | Automatic expiration rules for pending bookings                              |
| **Facilitators**  | Guide/facilitator assignments                                                |
| **Guests**        | Guest manifest with individual guest details                                 |
| **Miscellaneous** | Booking source, external ID, metadata, communications log, and event log     |

Feature Pages [#feature-pages]

<Cards>
  <Card title="Needs Attention" href="/docs/bookings/needs-attention" />

  <Card title="Calendar Views" href="/docs/bookings/calendar" />

  <Card title="Creating Bookings" href="/docs/bookings/creating-bookings" />

  <Card title="Editing Bookings" href="/docs/bookings/editing-bookings" />

  <Card title="Rescheduling" href="/docs/bookings/rescheduling" />

  <Card title="Booking Statuses" href="/docs/bookings/statuses" />
</Cards>

Related How-To Guides [#related-how-to-guides]

* [Create a Booking](/how-to/bookings/create-a-booking)
* [Use the Booking Calendar](/how-to/bookings/use-the-booking-calendar)
* [Reschedule a Booking](/how-to/bookings/reschedule-a-booking)
* [Change Booking Activity](/how-to/bookings/change-booking-activity)
* [Manage Line Items](/how-to/bookings/manage-line-items)
* [Update Booking Status](/how-to/bookings/update-booking-status)
* [Add Booking Notes](/how-to/bookings/add-booking-notes)
* [Manage Booking Manifest](/how-to/bookings/manage-booking-manifest)
* [Check Availability](/how-to/bookings/check-availability)
* [Handle Guest Information](/how-to/bookings/handle-guest-information)
* [Send Booking Invoice](/how-to/bookings/send-booking-invoice)