# Publishing (/docs/live-events/publishing) An event starts life as a **Draft**. Nothing about it is public: the storefront link returns "not found", no tickets can be held, and you are free to change anything. **Publishing** flips it to **Published**, which is what makes the public page at `resyevents.com/e/{slug}` resolve and what allows buyers to start holding and paying for tickets. Publish from the event detail page: the green **Publish** button sits in the header while the event is a draft. Once it succeeds, the button is replaced by a green banner with the public link and a **Copy link** button. The Publish Checklist [#the-publish-checklist] Publishing is not just a status flip. Resytech runs a set of checks first so that nothing half-configured can go on sale. The checks run in order and stop at the first failure, so fixing one problem can reveal the next. | Check | What it wants | If it fails | | ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------- | | **Still a draft** | The event has not already been published or cancelled. | You are told it is already published, or that only a draft can be published. | | **Event has not ended** | The event's end time is still in the future. | Blocked. Move the dates on the **Details** tab if the event is being repeated. | | **Something to sell** | At least one ticket type that is **active** and has a capacity above zero. | "Add at least one active ticket type before publishing." Add or reactivate a tier on the **Tickets & Add-ons** tab. | | **Refund policy** | A refund policy is chosen on the **Pricing** tab. If you picked "Refundable until a cutoff", the cutoff hours must be filled in too. | Blocked with a prompt to choose the policy (or set the cutoff). | | **Payouts ready** | Your organization's Stripe Connect onboarding is complete and charges are enabled. | A red banner appears with a **Finish payout setup** link. See [Fees and Payouts](/docs/live-events/fees-and-payouts). | | **Listing fee paid** | Flat-listing-fee events only: a successful listing-fee payment that covers the event's **current** capacity. | The listing-fee payment window opens automatically so you can pay (or top up) and retry. | Most failures appear as a short message at the top of the screen. Two of them get more help: * **Payouts not ready** stays on screen as a banner, because the fix lives on another page and a passing message cannot carry a link. * **Listing fee unpaid** or **capacity outgrew the fee you paid** opens the **Listing Fee** payment window immediately, since paying is the fix. Ticket types that do not count [#ticket-types-that-do-not-count] Only ticket types that are marked active *and* have a capacity greater than zero satisfy the "something to sell" check. A tier you deactivated, or one left at a capacity of zero, is invisible to the check. Add-ons never satisfy it either: an event needs tickets, not just extras. Refund cutoff [#refund-cutoff] Choosing **All sales final** is enough on its own. Choosing **Refundable until a cutoff** also requires the number of hours before the event start at which refunds close. That value is what [Orders and Refunds](/docs/live-events/orders-and-refunds) enforces later when a buyer or your staff requests a refund. What Happens at the Moment You Publish [#what-happens-at-the-moment-you-publish] * The event's status becomes **Published** and its public page goes live. * On the **per-ticket fee** model, the platform fee per ticket is **frozen onto the event** at its current value. Later changes to fee configuration never re-price an event that is already selling. * On the **flat listing fee** model, no per-ticket fee is charged at all, because the fee was paid up front. What Stays Editable, and What Is Frozen [#what-stays-editable-and-what-is-frozen] Publishing does not lock the event down. Most of it stays editable so you can fix a typo, swap a poster, or open more capacity while tickets are selling. **Still editable after publish** * Name, description, poster, and gallery images * Venue details, dates, doors-open time, and the sales window * Storefront theme * Tax rate, refund policy, and refund cutoff * Ticket types and add-ons: prices, per-order limits, active state, and capacity Capacity has one floor: a ticket type or add-on total can never be dropped below what has already been sold or is actively held in someone's cart. **Permanently frozen once published** | Frozen | Why | | -------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **The public link** | The slug is generated from the event name and city while the event is a draft, and stops changing at publish. Renaming a live event changes the page's title but not its address, so links already shared keep working. | | **The monetization model** | Per-ticket fee versus flat listing fee, and the "pass fees to buyer" toggle, are locked. Buyers who already paid did so under specific terms, and changing the model would re-price the event underneath them. The Pricing tab shows the model as read-only text with the frozen per-ticket amount. | | **The time zone** | Once tickets exist, a later venue edit no longer re-copies the venue's time zone onto the event, so displayed show times never shift under a ticket holder. | If you need a different link or a different fee model, create a new event rather than trying to change a published one. There Is No "Unpublish" [#there-is-no-unpublish] A published event cannot be pulled back to draft. Tickets have been issued against it, so the only way off the storefront is to **Cancel Event**, which voids every ticket and stops sales immediately. That flow, including the choice between voiding tickets only or refunding every paid order, is covered in [Orders and Refunds](/docs/live-events/orders-and-refunds). If you just want to stop selling without cancelling, close the sales window instead: set the sales end time on the **Details** tab. The page stays up, the tickets stay valid, and buying stops. Related [#related] * [Creating Events](/docs/live-events/creating-events) * [Ticket Types and Add-Ons](/docs/live-events/tickets-and-add-ons) * [Fees and Payouts](/docs/live-events/fees-and-payouts) * [The Storefront](/docs/live-events/storefront) * [Orders and Refunds](/docs/live-events/orders-and-refunds)