# Push Notifications (/docs/mobile-app/push-notifications)



Push notifications let you receive real-time alerts on your device when important events happen — like new bookings, cancellations, or payment updates. Notifications work on Android, iOS (when the app is installed), and desktop browsers.

Enabling Push Notifications [#enabling-push-notifications]

1. Navigate to **Dashboard > Profile** (click your name or avatar in the top right)
2. Scroll down to the **Notification Preferences** section
3. You will see a blue **Enable Push Notifications** banner — click the **Enable Push** button
4. When your browser asks for permission, tap **Allow**

Once enabled, the banner changes to a green **Push Notifications Active** confirmation, and a new **Push** column appears in the notification preferences table. You can then toggle push on or off for each individual event type (new bookings, cancellations, etc.) just like email and SMS.

To verify everything is working, click the **Send Test** button on the green banner to send yourself a test notification.

iOS Requirements [#ios-requirements]

On iPhones and iPads, push notifications have an additional requirement:

* The app **must be installed to your home screen** before push notifications will work. Safari alone does not support web push on iOS.
* You must be running **iOS 16.4 or later**

If you have not installed the app yet, the notification preferences page will show a prompt guiding you to install it first. See [Installing the App](/docs/mobile-app/installing) for instructions.

Notification Channels [#notification-channels]

Resytech supports multiple notification channels. You can enable or disable each channel independently from the Notification Preferences page:

| Channel    | Description                                                                  |
| ---------- | ---------------------------------------------------------------------------- |
| **Push**   | Real-time alerts delivered to your device, even when the dashboard is closed |
| **Email**  | Notification summaries sent to your account email address                    |
| **SMS**    | Text message alerts to your registered phone number                          |
| **In-App** | Notifications shown inside the dashboard (always enabled)                    |

Each notification type (new booking, cancellation, etc.) can be configured separately, so you can choose to receive push notifications for new bookings but only email for cancellations, for example.

Managing Permissions [#managing-permissions]

If you accidentally denied the notification permission prompt, you will need to re-enable it in your browser or device settings:

iOS [#ios]

1. Open **Settings > Safari > Notifications** (or **Settings > \[Resytech app] > Notifications** if installed)
2. Toggle notifications on

Android (Chrome) [#android-chrome]

1. Open **Chrome > Settings > Site settings > Notifications**
2. Find the Resytech Dashboard site and set to **Allow**

Desktop (Chrome) [#desktop-chrome]

1. Click the **lock icon** in the address bar next to the site URL
2. Set **Notifications** to **Allow**
3. Reload the page

Disabling Push Notifications [#disabling-push-notifications]

To stop receiving push notifications for specific events, toggle off the **Push** switch next to that event type in the notification preferences table, then click **Save Preferences**.

To disable push notifications entirely for this device, you can revoke notification permissions in your browser settings (see Managing Permissions above). The next time you visit the notification preferences page, the Enable Push banner will reappear so you can re-enable if needed.

Troubleshooting [#troubleshooting]

| Issue                             | Solution                                                                                     |
| --------------------------------- | -------------------------------------------------------------------------------------------- |
| No permission prompt appears      | Check if notifications are blocked in your browser settings (see Managing Permissions above) |
| Notifications not arriving on iOS | Verify the app is installed to your home screen and you are running iOS 16.4+                |
| Test notification not received    | Make sure you tapped **Allow** on the permission prompt and the push toggle is enabled       |
| Notifications stopped working     | Your push subscription may have expired. Toggle push off and back on to resubscribe          |