# Attach Waivers to an Incident (/how-to/incidents/attach-waivers-to-an-incident)



Waivers attached to an incident give you signed documentation tied to the event — a damage acknowledgement, an injury report, or the liability waiver the customer already signed at check-in. There are two ways to add one.

Before you begin [#before-you-begin]

* The incident must already exist. See [Create an Incident](/how-to/incidents/create-an-incident).
* To send a new waiver, you need at least one waiver of type **Incident Report**. If you don't have one, create it first under **Waivers** ([Create a Waiver](/how-to/waivers/create-a-waiver)).
* To attach an existing waiver, the incident must have a **linked booking** ([Link Records to an Incident](/how-to/incidents/link-records-to-an-incident)).

Send a new incident waiver [#send-a-new-incident-waiver]

1. Open the incident's detail page and find the **Waivers** section.
2. Click **Send new**.
3. Choose an **Incident Report** waiver template.
4. Pick how to deliver it:
   * **Link only** — copy the signing URL and share it yourself.
   * **Email** — send the link to an email address.
   * **SMS** — text the link to a phone number.
5. Confirm. The waiver is sent (or the link is generated), and once signed it's filed back to the incident.

Attach a waiver from the booking [#attach-a-waiver-from-the-booking]

1. With a booking linked, click **Attach from booking** in the Waivers section.
2. Choose an already-signed waiver from that booking — for example, the check-in liability waiver.
3. Confirm. The signed document is attached to the incident.

This pulls in the original signature with no need to re-sign.

What happens next [#what-happens-next]

* Attached waivers list their status — **submitted**, **pending counter-signature**, **counter-signed**, or **rejected** — so you can see whether each is complete.
* Waivers that need your signature can be counter-signed from the waivers area. See [Counter-Sign a Waiver](/how-to/waivers/counter-sign-a-waiver).

Tips [#tips]

* **Keep a dedicated Incident Report waiver.** A purpose-built template (damage acknowledgement, injury statement) makes the "Send new" flow fast and consistent.
* **Reuse, don't re-sign.** If the customer already signed something relevant for the booking, attach it from the booking rather than sending a duplicate.