Taxes & Fees
Configure location-specific taxes and fees that apply automatically to bookings.
Setting Up Taxes
- Navigate to Dashboard > Taxes & Fees
- Click Add Tax
- Configure:
- Name -- Display name (e.g., "State Sales Tax", "Tourism Fee")
- Rate -- Percentage amount
- Apply to -- All bookings, specific activities, or specific equipment
Taxes are calculated and displayed automatically during checkout and in booking details.
Tax Configuration Options
| Field | Required | Description |
|---|---|---|
| Name | Yes | The display name shown to customers (e.g., "State Sales Tax") |
| Rate | Yes | Percentage rate (e.g., 8.25 for 8.25%) |
| Apply to | Yes | Scope of the tax: all bookings, specific activities, or specific equipment |
| Location | Yes | Which location(s) this tax applies to |
Fees
In addition to taxes, you can configure flat or percentage-based fees:
| Fee Type | Calculation | Description |
|---|---|---|
| Booking fee | Fixed amount | A flat dollar amount added to every booking |
| Service fee | Percentage-based | A percentage of the booking subtotal |
| Environmental fee | Fixed amount | A flat fee applied to specific activities |
| Custom fees | Fixed or percentage | Any fee with a custom name and amount |
Fee Configuration Options
| Field | Required | Description |
|---|---|---|
| Name | Yes | Display name shown to customers |
| Type | Yes | Fixed dollar amount or percentage |
| Amount / Rate | Yes | The dollar amount or percentage rate |
| Apply to | Yes | All bookings, specific activities, or specific equipment |
| Location | Yes | Which location(s) this fee applies to |
How Taxes and Fees Affect Totals
During checkout, taxes and fees are calculated from the booking subtotal and added to the total. The checkout session displays them as a combined "Taxes & Fees" line item to keep the checkout clean.
The order of calculation is:
- Subtotal -- Activity price + equipment + add-ons
- Fees -- Calculated on the subtotal
- Taxes -- Calculated on the subtotal (or subtotal + fees, depending on configuration)
- Total -- Subtotal + fees + taxes
Impact on Application Fees
The platform application fee can be configured to include or exclude taxes and fees from its calculation base. This is controlled in the Stripe Setup application fee settings:
- If Apply on Taxes is enabled, the platform fee percentage is applied to the tax portion
- If Apply on Fees is enabled, the platform fee percentage is applied to the fee portion
Location-Specific Configuration
Each location can have its own tax and fee configuration. When a customer books at a specific location, the correct taxes and fees for that location are applied automatically. This is essential for businesses operating across multiple jurisdictions with different tax rates.
Display
Taxes and fees are shown as separate line items in:
- The customer checkout (combined as "Taxes & Fees")
- Booking details in the dashboard (itemized individually)
- Invoices (itemized individually)
- Receipts and confirmation emails
Related How-To Guides
- Configure Taxes and Fees -- Step-by-step setup guide
- Create an Invoice -- See how taxes and fees appear on invoices
- Set Up Stripe -- Configure application fee settings that interact with taxes and fees