Plugins
Install pre-built add-ons that extend your dashboard with new functionality.
Plugins are optional add-ons you can install to extend your Resytech dashboard. Each plugin adds a specific capability — an AI assistant for your staff, a two-way SMS inbox, and more over time — without you having to ask support to turn anything on.
You browse, install, configure, and enable plugins yourself from the Plugins menu.
Finding plugins
Open the Plugins menu in the main navigation, then choose Browse Plugins. The marketplace lists every available plugin with a short description and its current status (installed, enabled, or available).
The Plugins menu only appears for users who can manage plugins, or once at least one plugin is enabled. If you don't see it, check that your role has the Plugins permission.
Installing and enabling a plugin
Installing and enabling are two separate steps, so you can set a plugin up fully before it goes live.
- Install — from the marketplace, click Install on the plugin you want. You're taken straight to the plugin's setup page.
- Follow the getting-started guide — each plugin's setup page walks you through what it needs.
- Configure (connectors only) — some plugins connect to an outside service and ask for credentials (for example, an API key). Enter them and save. Secrets are stored encrypted and never shown again.
- Enable — once any required configuration is in place, click Enable. The plugin's page now appears under the Plugins menu for your team.
Two kinds of plugin
- Feature plugins add first-party functionality and just need to be enabled (for example, the SMS Inbox reuses your existing Twilio connection).
- Connector plugins link to an outside service and require configuration — usually an API key or account ID — before they can be enabled.
Disabling and removing
- Disable turns the plugin off and hides its page from the menu, but keeps its configuration and data. Re-enabling restores everything.
- Remove uninstalls the plugin. Its configuration is cleared; you'd set it up again from scratch if you reinstall.
Disabling a plugin is non-destructive and reversible — use it whenever you want to temporarily switch a plugin off.
Permissions
- Managing plugins (installing, configuring, enabling, removing) requires the Plugins permission. Administrators always have it.
- Some plugins add their own permissions for specific actions — for example, sending a message in the SMS Inbox. These are assigned to roles like any other permission.
Per-location vs. account-wide
A plugin is enabled per location, so you decide which of your locations have it switched on. Most plugins scope their data to that location; a few (like the SMS Inbox, which uses your company's Twilio number) are shared across your whole company. Each plugin's page notes how it behaves.