Surveys & Feedback
Guides for creating post-booking surveys, configuring automated feedback emails, and analyzing customer responses in Resytech.
Surveys in Resytech let you automatically collect feedback from customers after their booking is complete. You design a survey with different question types, configure when and how the email is sent, and then review responses and analytics from your dashboard. Each survey link is unique and secured with a one-time-use token so only the intended customer can respond.
Guides
Create a Survey
Build a new feedback survey with star ratings, text fields, multiple choice, and checkbox questions.
Configure Survey Settings
Set up automated survey emails, delivery timing, email templates, token expiration, review platform links, and per-activity overrides.
View Survey Responses
Browse individual submissions, review analytics dashboards, and understand rating distributions.
Link Surveys to Bookings
Understand how surveys connect to bookings through access tokens, how the automated workflow triggers, and how to send test emails.