Connect your own domain

Move your Resytech website from its free resytech.site address to a domain you own, without taking it offline.

When to use this

Your website is on its free yourname.resytech.site address and you want it on www.yourbusiness.com.
You are replacing an old website with your Resytech website.

You need access to the account where your domain's DNS is managed (often your domain registrar, such as GoDaddy, Namecheap or Squarespace Domains, or a service like Cloudflare).

Steps

1. Decide on the address

Use the www version of your domain, for example www.yourbusiness.com. A root domain without www can't point to your website directly; you will forward it to www in step 5.

If you already use www.yourbusiness.com for an old website, the old site stops showing when you complete step 2. Have your Resytech website published and ready first.

2. Add the DNS record

At your DNS provider, add (or change) this record:

Type	Name / Host	Value / Points to	TTL
CNAME	`www`	`connect.resytech.site`	Automatic or 1 hour

If a record for www already exists (a CNAME or an A record), edit or delete it first; a name can only have one.

Go to Marketing > Website, open Template settings > Website address, and choose Your own domain (or Use your own domain if you already have an address). Type www.yourbusiness.com and click Connect domain.

If Resytech can't see the record yet, it says so and shows what it found. Wait a few minutes and click Check again.
When the record is found, Resytech starts setting up your domain.

4. Wait while it is set up

Resytech prepares your domain and issues its secure certificate, usually within a few minutes. The editor keeps checking while it is open; you can also close it and click Check again later. Your website stays on its current address until the domain is ready, then moves to it and the status shows Live.

5. Forward the root domain

In your domain provider's settings, forward yourbusiness.com to https://www.yourbusiness.com. Look for "Forwarding", "Redirect" or "URL redirect". Choose a permanent (301) redirect if asked.

Check it worked

https://www.yourbusiness.com shows your website with a padlock in the address bar.
https://yourbusiness.com takes you to the www address.
In Website address, the status says Live.

Troubleshooting

Problem	What to do
"We can't see a CNAME record" after an hour	Check the record's name is exactly `www` (some providers add your domain automatically, so `www.yourbusiness.com` becomes `www.yourbusiness.com.yourbusiness.com`).
The record points somewhere else	Another record for `www` is still there. Remove it so only the CNAME to `connect.resytech.site` remains.
"That domain is used for a booking page"	Your booking page already uses this domain. Use a different one, such as `www` for the website and `book` for booking.
Status says Needs attention	Contact support with your domain name.

Related: Address and domains.