Download Signed Waivers

Every waiver submission in Resytech produces a digitally signed PDF that is stored securely in the cloud. You can download or view the PDF at any time from the dashboard -- either from the waiver's submissions list or from the booking detail page.

Before you begin

• You need at least one waiver submission to download. See Track Waiver Submissions for how to find submissions.

Downloading from the booking detail page

1. Open the booking you want to check.
2. Navigate to the Waivers tab.
3. Find the submission in the table.
4. Click the Download button (download icon) to save the PDF to your device, or click the View button (eye icon) to open it in a new browser tab.

Downloading from the waiver submissions page

1. In the sidebar, click Waivers.
2. Click the waiver that has submissions.
3. Navigate to the Submissions section.
4. Click the Download button next to the submission you want.

What the PDF contains

The generated PDF includes all the data from the signed waiver:

• Company logo (if "Append Company Logo" was enabled on the waiver).
• Waiver name and company information.
• All form fields and their values -- text inputs, selections, checkboxes, dates, and more.
• Signer identity -- the legal name(s) captured from Signer Identity components. Multiple signers are listed.
• Signature image(s) -- the drawn signature(s) from Signature components.
• Initials -- drawn or typed initials from Initials components.
• Signing metadata -- timestamp (server UTC, location local, and signer local), IP address, approximate geographic location, and device/browser information.
• Digital signature -- the PDF is cryptographically signed with a certificate for tamper evidence. If the PDF is altered after signing, verification tools will flag it as modified.
• Document hash -- the SHA-512 hash of the form data, embedded in the PDF for verification.

Automatic email to customer

If Email Copy to Customer is enabled in the waiver properties, the signed PDF is automatically emailed to the customer immediately after submission. The email includes:

• The signed PDF as an attachment.
• The signer's name and waiver name.
• The document hash for verification.
• The signing date.

This only works if the waiver form includes an Email Input component and the customer provides their email address.

Storage and security

• Signed PDFs are stored in private cloud storage (AWS S3) with encryption.
• Download links are temporary pre-signed URLs that expire after a short period. Each time you click Download or View, a fresh URL is generated.
• PDFs cannot be accessed without dashboard authentication. There are no permanent public links to signed waivers.

Tips

• Open in a new tab to review quickly. The View button opens the PDF in your browser's built-in PDF viewer without downloading the file.
• PDFs are permanent. Even if a waiver template is later modified, existing submissions retain the exact PDF that was generated at the time of signing.
• Verify the digital signature by opening the PDF in Adobe Acrobat or another PDF reader that supports signature validation. The signature panel will show whether the document has been modified since signing.
• Use the document hash printed on the PDF and stored in the submission record to independently verify data integrity if needed for legal proceedings.