Creating Events
Create a draft event, fill in its details and images, and understand what stays editable after it goes live.
Every event starts as a draft. A draft is invisible to the public, and everything on it can be changed. Once you publish, a small number of things freeze, but most of the event stays editable for as long as it is on sale.
Events live under Dashboard → Events. Creating and editing them requires the events permission.
Creating a Draft
Events → Create event captures just enough to open the event:
| Field | Notes |
|---|---|
| Event name | Required, 3 to 120 characters. Also drives the public link. |
| Description | Optional. Shown on the public event page. |
| Venue | Pick a saved venue, or leave it empty and type a venue name and address by hand. The picker only appears when you have at least one active saved venue. |
| Starts / Ends | Required. The end must be after the start. Times are entered in your own local time zone. |
| Pricing model | Per-ticket fee or flat listing fee, plus the "pass fees to buyer" choice. See Fees and Payouts. |
| Require attendee names | Collect a name for each ticket at checkout. |
Saving creates the event as a draft and opens its detail page. Ticket tiers, the sales window, tax, refund policy, and images are all set from there.
The Event Detail Page
The detail page is organised into tabs:
| Tab | What lives there |
|---|---|
| Details | Name, description, poster, venue, theme, dates, sales window, per-person ticket limit, attendee names. |
| Gallery | Extra photos for the public page. |
| Tickets & Add-ons | Tiers and extras. See Ticket Types and Add-Ons. |
| Pricing | Pricing model, tax rate, refund policy. |
| Orders | What has sold. See Orders and Refunds. |
Details
Alongside the fields from the create form, the Details tab adds:
- Doors open: optional, and shown to buyers.
- Sales open: leave empty to sell as soon as the event is published.
- Sales close: leave empty to sell until the event starts.
- Ticket limit per person: the most tickets one buyer may hold for this event, counted across all of their orders by email address. Must be at least 1, or blank for no limit. It is worth setting on free events, where there is no card payment to slow anyone down.
- Storefront theme: overrides the venue's theme for this event only. See Themes.
Venue: Saved or Manual
Choosing a saved venue copies that venue's name and address onto the event as a snapshot. Editing the venue later never rewrites events you already authored, so a corrected address on the venue record does not silently change a published listing. Saving the event again re-copies the current venue details, which is how you pull an update through deliberately.
Clearing the venue picker returns the event to manual entry, where you type the venue name and address directly on the event. A venue you have archived still shows as the current selection while you edit, so the link cannot vanish out from under you.
Time Zone
Each event carries its own time zone, shown on the Details tab under Ends. It is resolved when the event is created, in this order:
- An explicitly supplied time zone.
- The selected saved venue's time zone.
- Your location's time zone.
You enter dates and times in your own local time zone; the event stores the resulting instants. After an event is published, re-selecting or changing its venue no longer moves the event's time zone, because buyers already hold tickets whose printed times depend on it.
Poster and Gallery
The poster is uploaded from the Details tab and the gallery from its own tab. Both accept PNG, JPEG, GIF, or WebP files up to 5 MB each. The gallery holds up to 12 images, shown on the public event page in the order you set, and you can drag the thumbnails to reorder them. Removing the poster is a separate action from saving the form: a plain save never clears it.
The Public Link
Every event gets a public link of the form resyevents.com/e/{slug}. The slug is generated from the
event name plus the city (the saved venue's city when there is one, otherwise your location's), with a
unique suffix so two similarly named events never collide.
While the event is a draft, the link regenerates whenever you change the name, and the Details tab shows the current one under the name field. Publishing freezes it. The green "This event is live" banner on a published event shows the final link with a Copy link button.
What Freezes at Publish
Publishing runs a readiness gate (see Publishing) and then locks a few things down:
| Frozen | Why |
|---|---|
| The public link | Buyers, emails, and anything you have shared point at it. |
| Pricing model and the pass-fees-to-buyer choice | The commercial terms of the sale. |
| The per-ticket platform fee | Resolved and stored at publish, so later platform pricing changes never retro-reprice a live event. |
| The venue time zone link | Re-selecting a venue no longer changes the event's time zone. |
Everything else stays editable: name, description, poster and gallery, venue details, theme, dates and times, doors, the sales window, the per-person ticket limit, attendee-name collection, tax rate, refund policy and cutoff, and all ticket types and add-ons. Note that renaming a published event does not change its link.
Deleting an Event
There is no delete for an event. A draft that you never publish is never public, so leaving it in the list costs nothing but clutter.
A published event is retired by cancelling it instead: the Cancel Event button on the event header voids its tickets, takes it off sale, and can optionally refund every paid order in one pass. A cancelled event shows a red banner explaining exactly that. See Orders and Refunds for what cancellation does to the money.
Individual ticket types and add-ons can be deleted, but only while they have no sales. See Ticket Types and Add-Ons.