Membership Plans
The plan defines what a customer buys — its name, price, currency, and how long the membership lasts.
A membership plan is the product a customer purchases. It defines the basics — name, price, and validity — while the discounts it grants are configured separately as benefits.
Plan fields
| Field | Required | Description |
|---|---|---|
| Name | Yes | The plan name customers see (e.g., "Season Pass"). Must be unique within your location. |
| Description | No | A short description shown to customers on the purchase page and in the receipt email. |
| Price | Yes | The one-time purchase price. |
| Currency | Yes | USD or CAD. The currency is fixed onto each purchase at the time of sale. |
| Enabled | Yes | Whether the plan can currently be purchased. Disable a plan to take it off sale without deleting it. |
| Validity | Yes | How long the membership lasts — see below. |
| Honored at all locations | No | When on, the membership is recognized at every location in your company. When off, it applies only at the location that sold it. |
Validity: rolling vs. fixed window
Every plan uses one of two validity models — you pick exactly one:
Rolling duration
The membership lasts a set number of days from the date each customer buys it. A 365-day plan bought on March 1 runs through the following February.
Use this for evergreen plans you sell year-round — every buyer gets the same length of membership, starting whenever they purchase.
Fixed window
The membership runs between two specific calendar dates (valid from and valid until) that are the same for every buyer, no matter when they purchase.
Use this for seasonal passes — for example, a "Summer 2026 Pass" valid June 1 through September 1 for everyone who buys it.
A plan can't use both models at once. Choose rolling duration for "X days from purchase," or fixed window for a shared season.
Enabling and disabling
A plan must be enabled to appear for purchase. Disabling a plan takes it off sale immediately but leaves existing memberships untouched — members who already bought it keep their benefits. Disabling is also how you retire a plan; see Manage Membership Plans.
Related How-To Guides
Memberships
Sell membership plans that give customers ongoing discounts on your activities — a recurring revenue stream and a reason for guests to come back.
Membership Benefits
Benefits are the discounts a plan grants — percentage off, amount off, or a flat member price on the activities you choose, with optional day and usage limits.