Guests Report
Total guest headcount served in a date range — booked vs. checked in, with activity and demographic breakdowns.
The Guests Report answers the "butts on seats" question: how many people did you actually serve in a given period? Where the other reports count bookings and dollars, this one counts humans.
Navigate to Reports > Operations > Guests in the sidebar.
How guests are counted
Each booking's headcount uses the most accurate data available, in priority order:
- Demographics — if the booking has manifest demographic counts (e.g., 2 Adults + 3 Children), those are summed.
- Equipment occupancy — otherwise, the count is equipment quantity × the equipment's default occupancy, plus any add-ons configured to count as a guest (e.g., an "Extra Passenger" add-on).
Date window
The report windows on the booking's service day — the day the booking happens — not the day it was created. A booking made in June for a July 4th trip counts under July. This is deliberate: operators read this report as "how many people came in that period."
Status filter
By default the report counts confirmed bookings only — people who actually came. Use the Booking Status chips to widen the view to pending, draft, or canceled bookings (e.g., to measure how many guests you would have served without cancellations).
What's on the page
| Section | Description |
|---|---|
| Total Guests | Headcount across all matching bookings in the window |
| Checked In | Headcount on bookings that were checked in — your booked vs. showed-up split |
| Bookings | Number of matching bookings |
| Avg Party Size | Guests per booking |
| Guests Over Time | Trend chart of booked vs. checked-in guests, grouped by day, week, or month |
| By Demographic | Donut split by demographic category (Adult / Child / etc.). Bookings counted via equipment occupancy appear as "Unspecified". |
| By Activity | Per-activity table with guests, bookings, and average party size — exportable to CSV |