Run a Tip Report

Generate the per-period payout reconciliation export — see what you owe staff, what was refunded, and what Stripe took.

The Tip Report is built for staff payout reconciliation. It shows the running totals you need for any payout cadence (daily, weekly, monthly), the per-booking detail to drive the actual disbursement, and a CSV export to hand off to whatever payroll or bookkeeping process you use.

Before you begin

You need access to the Resytech Dashboard with permission to view reports.
Tipping must be enabled for at least one location, and at least one tipped booking must exist in the period you want to review. See Configure Tipping.

Steps

In the sidebar, click Reports → Tips.
Set the Start Date and End Date to your payout window (e.g., the past week).
Pick a Group By option — Day, Week, or Month — to control how the trend chart is bucketed.
Click Apply Filters to refresh the report.
Review the headline KPI cards, the trend chart, and the per-booking detail table.
Click Export CSV to download the per-booking detail for your payout process.

What the report shows

Headline KPIs

Card	Meaning
Net Owed to Staff	The bottom line for your payout. Gross tips collected in the window, minus the apportioned Stripe processing fee, minus the proportional reduction from any tip refunds. Excludes still-pending apportionments — see the Pending callout below.
Gross Collected	Sum of all positive tip dollars recorded in the window (online + manual). Shows the booking count and average tip alongside.
Refunded	Tip dollars returned to customers during the window.
Stripe Fees on Tips	The payment-processing cost of accepting tips online. Manual-payment tips contribute zero to this number.

Pending apportionments

When you collect a tip online, Resytech needs the Stripe BalanceTransaction to settle before the processing fee can be apportioned to the tip portion of the charge. This usually happens within seconds of the charge, occasionally minutes. While it is still pending:

The booking shows up in the Pending apportionment count.
It is excluded from Net Owed to Staff so the headline number does not over-state the payout.
In the detail table, the Net column shows a "Pending" pill instead of a dollar value.

Once the webhook fires (automatic, no action required), the booking moves from Pending to a real Net value on the next report load.

Tip participation

The participation rate is the fraction of bookings touched by any payment in the window that included a tip. Useful for tracking how often customers actually leave a gratuity — if you notice the number sliding down after a checkout flow change, that's a signal.

Trend over time

A bar chart with three series — Collected, Refunded, Net to Staff — grouped by your selected period. The visible gap between Collected and Net is the Stripe-fee + refund bite. Use it to spot anomalies (a refund-heavy day, a payment-method-failure spike).

Per-booking detail

Every booking with tip activity in the window, sorted by date descending:

Column	Description
Confirmation	Links back to the booking detail page.
Date	When the booking was created.
Customer, Activity, Source	Standard booking context.
Collected	Tip dollars recorded against this booking in the window.
Refunded	Tip dollars given back to the customer in the window. Shown in red.
Net to Staff	What you owe staff for this booking right now. Shows "Pending" while awaiting Stripe apportionment.

CSV export

The export contains the same columns as the detail table plus the booking UUID, and is named tips-{startDate}-to-{endDate}.csv so it sorts cleanly when you archive payouts. Fields with commas, quotes, or newlines are properly escaped — safe to open in Excel, Numbers, Google Sheets, or feed into payroll software.

Tips

Run the report at the end of each payout period. Set the date range to the payout window you are reconciling, group by Day for short windows or Week / Month for longer ones, and use Net Owed to Staff as the total you are paying out.
Wait for pending apportionments before paying out. If the Pending callout shows non-zero, those tips are not yet in the headline total. They typically settle within minutes — re-run the report or just wait a few minutes.
The report filters by payment date, not booking date. A cash tip recorded on the 15th of the month against a booking from the 1st correctly lands in your "current period" payout window. This is intentionally different from how the Revenue report works.
Confirmation codes link back to the booking. Click any confirmation code in the detail table to open the booking and see the full payment history, including which payments contributed to the tip.

Configure Tipping — turn on tipping per location and pick presets.
Tipping — feature overview, fee handling, and refund treatment.
Issue a Refund — pick how the tip portion is handled when refunding.

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