Creating Activities

Adding a New Activity

Navigate to Dashboard > Activities
Click Add Activity
Fill in the basic details:
- Name — the display name shown to customers
- Description — a detailed description for the checkout page
- Category — organize activities by type
- Featured Image — the main photo shown in the checkout

Activity Types

When creating an activity, you must select a type. This cannot be changed after creation.

Type	Description
Equipment Rental	Customers choose from predefined duration options (e.g., 1 hour, 2 hours). Each duration has its own price. Best for kayaks, bikes, paddleboards, etc.
Tour	Runs at fixed scheduled times with a set duration. Priced per person or flat rate. Best for guided tours, classes, group experiences.
Dynamic Duration Equipment Rental	Customers choose a custom rental length within a configurable min/max range. Priced per hour. Best for flexible boat rentals, all-day gear hire.

General Settings

The General tab contains the core information about your activity.

Setting	Description	Limits
Activity Name	The main title customers see when browsing activities	Max 50 characters
Tagline	A short, memorable phrase displayed alongside the name	Max 50 characters
Short Description	An excerpt shown in activity listings and search results	Max 100 characters
Detailed Description	Full rich-text description shown on the activity detail page. Supports formatting, links, and images.	No limit
Cancellation Policy	Rich-text policy displayed to customers during checkout and in confirmation emails	No limit
Activity Color	A color used to identify this activity in dashboard calendars, reports, and charts	Hex color value

Equipment Settings

These settings appear on the General tab and control how equipment selection works during booking.

Setting	Description	Default
Equipment Type Limit	Maximum number of different equipment types a customer can select in a single booking. Set to `0` for unlimited.	0
Allow Equipment Mixing	Whether customers can select multiple equipment types in one booking. When disabled, customers are limited to a single equipment type.	Disabled

You can assign a specific survey to an activity that overrides your location's default survey. This is configured on the General tab under "Post-Booking Survey." If no override is set, the location's default survey is used.

Activity Manifest (Capacity)

The manifest defines guest limits and demographic breakdowns for your activity.

Setting	Description
Guest Limit	Maximum number of guests per time slot. When a slot reaches this limit, it shows as full.
Guest Minimum	Minimum number of guests required to run the activity.
Age Restriction	Minimum age for participants.
Demographics	Assign company-defined demographics (e.g., Adult, Child, Senior) to control pricing tiers and capacity tracking per group.

Custom Fields

Custom fields let you collect participant-specific information during checkout. Each field is attached to the booking record.

Field Property	Description
Label	The question or field name shown to the customer
Type	The input type (text, number, select, etc.)
Required	Whether the customer must fill in this field to complete the booking

Common uses include collecting age, weight, height, experience level, dietary restrictions, allergies, or any business-specific data.

Media

Upload images and videos to showcase your activity on the checkout page.

Property	Description
Type	Image or video
URI	The URL of the uploaded media file
Thumbnail URI	A smaller preview image used in listings
Description	Alt text or caption for the media item
Order	Display order on the activity page (drag to reorder)

Agreements

Agreements are terms, waivers, or policies that customers must acknowledge during checkout.

Property	Description
Title	The heading displayed to the customer
Body	The full text of the agreement
Required	Whether the customer must accept before completing the booking
Enabled	Toggle the agreement on or off without deleting it

Communication Settings

Control what information appears in booking confirmation emails for this activity.

Setting	Description	Default
Email Body	Custom content included in the confirmation email	Empty
Email Terms	Terms and conditions text included in the email	Empty
What to Bring	A list of items customers should bring (displayed as a checklist)	Empty
Arrive By (Minutes Before)	How many minutes before the activity start time customers should arrive	0
Show Meeting Location	Include the meeting location in the email	Off
Show Custom Field Answers	Include the customer's custom field responses in the email	Off
Show Arrival Time	Display the calculated arrival time in the email	Off
Show Duration	Include the activity duration in the email	Off

Payment Settings

Configure deposit and payment collection options per activity.

Setting	Description
Downpayment Enabled	Whether to collect a partial payment at booking time instead of the full amount
Downpayment Percent	The percentage of the total to collect as a deposit (e.g., 50%)
Downpayment Collection Days	Number of days before the activity date to collect the remaining balance

Calendar Sync

Activities support iCal sync URLs that allow external calendars (Google Calendar, Outlook, etc.) to pull in booking data. You can add multiple iCal sync URLs per activity.

Cloning Activities

To quickly set up similar offerings, use the Clone feature:

Open an existing activity
Click Clone Activity
Modify the cloned version as needed

This copies all settings, pricing, and scheduling from the original.

Activity Status (Publishing)

Activities have a published/unpublished state:

Published — visible on the checkout page and available for online booking. Changes take effect immediately.
Unpublished — hidden from customers but preserved in the system. Existing bookings are not affected.

Publishing is controlled by a toggle on the General settings tab. Ensure all settings (scheduling, pricing, manifest) are correctly configured before publishing.

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