Bike & E-Bike Rentals

From beachside cruiser rentals to mountain bike outfitters to urban e-bike fleets, Resytech gives you real-time inventory tracking, online bookings, and the flexibility to handle everything from 1-hour rides to week-long rentals — plus guided tours if you offer them.

Why Resytech for Bike Rentals

Bike rental businesses deal with diverse fleet sizes, multi-day rentals, equipment that varies by size and type, seasonal demand, and often a mix of self-serve rentals and guided rides. Resytech's equipment properties, flexible duration options, and add-on system are built for exactly this.

Setting Up Your Fleet: Activities & Equipment

Structuring Your Bike Rental

Most bike shops rent multiple types of bikes that all follow the same schedule and duration options. This is a natural fit for the one activity, multiple equipment pattern.

Standard bike shop setup:

When to split into separate activities:

Split activities when equipment types have different pricing structures, scheduling rules, or customer requirements. E-bikes often warrant their own activity because they command premium pricing, may require a safety orientation (longer buffer time), and might have age restrictions that don't apply to standard bikes.

Activity Type

Equipment Rental is the right choice for most bike shops:

For shops that offer flexible multi-day rentals (e.g., "rent for 1 to 7 days"), use Dynamic Duration Rental:

• Hourly rate or daily rate (e.g., $45/day)
• Minimum: 1 day
• Maximum: 7 days
• Increment: 1 day (customers choose in full-day blocks)

Equipment Configuration

Go to Resources > Equipment and create each bike type:

• Beach Cruiser — Quantity: 30, Capacity: 1, Default Occupancy: 1
• Mountain Bike — Quantity: 20, Capacity: 1, Default Occupancy: 1
• E-Bike — Quantity: 15, Capacity: 1, Default Occupancy: 1
• Kids Bike — Quantity: 10, Capacity: 1, Default Occupancy: 1

Custom properties are key for bikes:

• Size — S, M, L, XL (so customers can filter by fit)
• Frame Type — step-through, standard
• Wheel Size — 20", 24", 26" (especially for kids/youth bikes)
• Gear Type — single speed, 7-speed, 21-speed
• Battery Range — for e-bikes (e.g., "40 miles per charge")

Mark important properties as Featured so they appear prominently on equipment cards during checkout.

Add-ons:

• Helmet (include free or charge a small fee)
• Lock
• Basket or pannier bags
• Phone mount
• Child seat or trailer
• Trail map

Additional price — if e-bikes cost $20 more than standard bikes per rental period, set the additional price on the e-bike equipment rather than creating a separate pricing structure.

Activity-Level Equipment Settings

On each activity's General tab:

• Equipment Type Limit — set to 0 (unlimited) so a family can rent multiple bikes in one booking
• Allow Equipment Mixing — enable so a family can book a mix of adult bikes, kids bikes, and an e-bike together

Relevant docs:

• Activities & Equipment — understanding the activity/equipment relationship
• Configure Equipment Properties
• Create Add-Ons
• Configure Dynamic Duration

Guided Bike Tours

If you offer guided rides alongside self-serve rentals, create a separate Tour activity:

• Split your fleet quantities — reserve bikes for tours so they're always available even during peak rental hours
• Add guides as facilitators under Location > Facilitators
• Use Specific Times scheduling for tours (e.g., 9:00 AM and 2:00 PM departures)
• Set Guest Limit on the Manifest tab (e.g., 10 riders per tour)
• Tours can use different demographics — Adult ($55), Child ($35), Senior ($45)

Relevant docs:

• Facilitators & Guides
• Set Up Activity Manifest

Multi-Day Rentals

Bike rentals frequently span multiple days, especially for tourists and vacation destinations.

• Use Dynamic Duration Rental activity type for flexible multi-day bookings
• Resytech handles overnight transitions, weekend spans, and timezone-aware date boundaries automatically
• Customers select their pickup date/time and rental length — the system calculates the return date
• Set buffer time between multi-day rentals for bike inspection and maintenance

Relevant docs:

• Configure Dynamic Duration

Taking Bookings

• Online bookings through your embedded checkout — customers select bike type, size (via properties), duration, and time
• Walk-in bookings from the dashboard or Point of Sale for customers who show up without a reservation
• Real-time availability keeps online and walk-in channels in sync
• Custom fields — collect rider height (to suggest the right frame size), hotel name (for delivery), or experience level

Relevant docs:

• Booking Management
• Create a Booking
• Point of Sale

Payments

• Online payments via Stripe for advance bookings
• In-person payments via Stripe Terminal for walk-ins (Company Settings > Card Readers)
• POS for selling accessories, water bottles, snacks, and repair kits at the counter
• Pricing modifiers — charge more on weekends or during festival/event dates
• Down payments — collect a deposit at booking for expensive e-bikes, charge the balance at pickup
• Coupons — partner with hotels and tourism boards for discount codes
• Gift cards — popular for holidays and corporate team-building gifts

Relevant docs:

• Payments & Billing
• Coupons & Gift Cards
• Process a POS Order

Waivers

Create your liability waiver under Resources > Waivers:

• Include liability language, helmet acknowledgment, and traffic safety rules
• For e-bikes, add a checkbox for "I understand how to operate an electric bicycle"
• Link waivers to activities so they appear during checkout
• Walk-in customers sign on a tablet at the counter
• Signed PDFs are stored with full audit trails

Relevant docs:

• Digital Waivers
• Create a Waiver

Customer Management & Marketing

• Customer profiles built from bookings — track who rents what, how often, and spending patterns
• Tags — "Hotel Guest", "Local", "Tour Rider", "E-Bike Fan" for targeted outreach
• Automated workflows — send a post-ride email with a review link and a coupon for their next visit
• Seasonal campaigns — email past customers when you open for the season or launch new bike models
• Abandoned cart recovery — re-engage customers who started booking but didn't finish

Relevant docs:

• Customers & CRM
• Marketing & Automation

Reporting

• Equipment utilization — identify which bike types are in highest demand and where you're under-stocked
• Multi-day vs. hourly — compare revenue from short rentals vs. multi-day bookings
• Tour performance — track guided tour revenue, group sizes, and guide utilization
• Seasonal trends — year-over-year comparisons to plan fleet investments

Relevant docs:

• Reporting & Analytics
• Track Equipment Performance

Getting Started

Ready to set up Resytech for your bike rental business?

1. Initial Setup — company profile and Stripe connection
2. Adding Locations — your shop or rental station
3. Activities & Equipment — plan your activity/equipment structure
4. Your First Activity — create your first rental with scheduling, pricing, and equipment
5. Checkout Setup — brand your booking page and set up taxes
6. Go Live — pre-launch checklist and website embedding