Boat & Yacht Rentals

Whether you rent pontoon boats by the hour, charter yachts for the day, or offer sunset cruises, Resytech gives you a single platform to manage your fleet, take bookings online, collect payments, and handle waivers -- all without double-booking a single vessel.

Why Resytech for Boat & Yacht Rentals

Boat rental businesses face unique operational challenges: high-value assets that can't be double-booked, variable rental durations, weather-dependent schedules, mandatory safety waivers, security deposits, and seasonal demand swings. Resytech is built to handle all of this out of the box.

Setting Up Your Fleet: Activities & Equipment

The most important concept in Resytech is the relationship between activities and equipment. Activities are the bookable products your customers see — they control scheduling, pricing, blackout dates, and duration options. Equipment represents your physical vessels — each with its own quantity, capacity, add-ons, and properties. Equipment is always assigned to an activity, and the activity's rules govern when that equipment can be booked.

The Golden Rule for Boat Rentals

If different vessels need different scheduling, pricing, or availability rules, they need separate activities. If they're interchangeable from a rules perspective, they can share one activity.

Here's what this looks like in practice:

Different vessel types with different rules → separate activities:

Each vessel type gets its own activity with independent scheduling, pricing, and availability. This is the right setup when your pontoon is available for half-day and full-day rentals while your speedboat is hourly only — you can't express these differences when everything shares one activity.

Interchangeable fleet with the same rules → one activity:

This works because the rules are identical regardless of which jet ski the customer picks. The activity controls the schedule, and the two equipment types just represent inventory options customers choose between at checkout.

Unique vessels like a specific yacht should have Exclusive Across Activities enabled on the equipment item. This ensures booking it for one activity blocks it from all other activities during the same time period — so your luxury yacht can't be double-booked across your sunset cruise and your private charter.

Choosing the Right Activity Type

Activity type is permanent once created, so review the activity types comparison before proceeding.

Configuring Your Vessels as Equipment

Go to Resources > Equipment in the top navigation and click Create Equipment for each vessel (or group of identical vessels). Configure:

• Quantity -- how many identical units you have (e.g., 3 pontoon boats, 1 luxury yacht)
• Capacity -- maximum passengers per vessel (important for safety and compliance)
• Default occupancy -- the number of guests each vessel inherently carries, used for automatic seat calculations
• Custom properties -- length, engine type, year, fuel included, license requirement, or any detail relevant to your fleet
• Add-ons -- optional extras like coolers, fishing gear, wakeboard equipment, Bluetooth speakers, or captain services
• Amenities -- filterable tags (GPS, restroom, shade canopy, swim platform) so customers can find the right vessel
• Photos -- upload multiple images to showcase each boat from every angle

Under Activity Assignments on each equipment item, select the activity and set the quantity to allocate. The same vessel can be assigned to multiple activities with different quantity splits — for example, allocating 3 of your 5 jet skis to hourly rentals and 2 to guided tours.

Activity-Level Equipment Settings

Two settings on each activity's General tab control the customer booking experience:

• Equipment Type Limit -- how many different equipment types a customer can select per booking. For a yacht charter this is typically 1. For a jet ski outing where a group might want multiple jet skis, set it higher.
• Allow Equipment Mixing -- whether customers can select different vessel types in the same booking. Enable this if a customer might want both a pontoon and a couple of jet skis in one reservation.

Scheduling for Marine Businesses

• Use Year Round date mode with blackout dates for off-season closures, maintenance days, or weather events
• Use Time Slots for hourly rentals (e.g., every hour from 8 AM to 5 PM) or Specific Times for charter departures
• Configure buffer time between rentals for vessel inspection, refueling, and turnover (e.g., 30 minutes between pontoon bookings)
• Add facilitators (captains, guides) under Location > Facilitators and assign them to tours and charters so they can't be double-booked across trips

Pricing for Marine Businesses

• Per booking -- flat-rate vessel charters (e.g., $500 for a half-day pontoon rental)
• Per person -- group tours and cruises (e.g., $45/person for a sunset cruise)
• Per equipment -- when customers select their own vessel from available inventory
• Pricing modifiers -- charge more on weekends, holidays, or peak summer dates
• Demographics -- different pricing for adults vs. children on tours
• Trip protection -- optional weather/cancellation insurance at checkout

Relevant docs:

• Activities & Equipment -- the essential guide to understanding how activities and equipment relate
• Your First Activity -- hands-on walkthrough of creating a bookable product
• Activities & Experiences -- full activity configuration reference
• Equipment & Rentals -- full equipment management reference
• Add Equipment -- step-by-step equipment setup
• Create an Activity
• Configure Dynamic Duration
• Manage Facilitators

Taking Bookings

Once your fleet and activities are set up, customers can book directly through your embedded checkout or your staff can create bookings from the dashboard.

How it works for boat rentals:

• Customers pick a vessel (or Resytech assigns available inventory automatically), choose a date and time slot, and complete checkout
• Real-time availability prevents double-booking -- if a pontoon is reserved from 10 AM to 2 PM, it won't appear available during those hours
• Cross-activity exclusivity ensures a vessel booked for an afternoon charter isn't also offered for hourly rentals at the same time
• Equipment Type Limit lets you control how many different vessel types a single reservation can include
• Custom fields collect additional booking details: boating experience level, special requests, number of children aboard, dock preference
• Booking calendar gives your dock staff a clear view of what's coming in and going out each day

Relevant docs:

• Booking Management -- full booking system overview
• Create a Booking
• Use the Booking Calendar
• Check Availability

Payments, Deposits & Invoicing

Boat rentals often involve larger dollar amounts, making flexible payment options essential.

Payment capabilities for marine businesses:

• Online card payments through Stripe during checkout (connect via Company Settings > Stripe Integration)
• In-person payments via Stripe Terminal readers at the dock or marina office (set up readers under Company Settings > Card Readers)
• Down payments and card holds -- configure on each activity's Payment tab to authorize a security deposit at booking and capture or release it after the rental
• Manual payment types for cash, check, Zelle, Venmo, or wire transfers (common for yacht charters)
• Invoicing -- send professional invoices for corporate groups, weddings, or large charters that need to pay on terms
• Taxes and fees -- configure fuel surcharges, cleaning fees, captain fees, or marina taxes under Resources > Taxes & Fees
• Auto-expire -- automatically cancel unpaid bookings after a configurable period to free up inventory
• Refunds -- full or partial refunds processed through Stripe or recorded manually

Relevant docs:

• Payments & Billing -- full payment system overview
• Set Up Stripe
• Create a Down Payment
• Configure Taxes and Fees
• Create an Invoice

Waivers & Liability

Liability waivers are non-negotiable for boat rentals. Resytech replaces your clipboard with a fully digital system. Create waivers under Resources > Waivers.

• Drag-and-drop waiver builder -- create waivers with text blocks, signature fields, checkboxes, and custom fields (e.g., "Can you swim?", "Do you have a boating license?")
• Automatic presentation -- link waivers to activities so they appear during checkout or at check-in
• Multiple signers -- a parent can sign for minor children on the same waiver
• Signed PDF storage -- every signed waiver is stored as a tamper-evident, digitally signed PDF with a complete audit trail
• Waiver links in communications -- include signing links in confirmation emails and SMS reminders (configured on each activity's Communication tab) so guests sign before they arrive at the dock

Relevant docs:

• Digital Waivers -- full waiver system overview
• Create a Waiver
• Link Waivers to Activities

Customer Management

Build a database of every customer who has rented with you.

• Automatic customer profiles created from bookings and waiver signatures
• Booking history and lifetime value tracking so you can identify your best customers
• Tags and segmentation -- label customers as "repeat renter", "yacht client", "corporate", or any custom tag
• Contact capture from abandoned checkouts, contact forms, and waiver signers

Use customer data to power repeat business with targeted email and SMS campaigns for seasonal promotions, early-bird discounts, or loyalty offers.

Relevant docs:

• Customers & CRM
• Marketing & Automation
• Create a Customer
• Search and Filter Customers

Marketing & Promotions

Drive bookings during shoulder season and reward repeat customers.

• Coupons -- percentage or fixed-amount discounts with optional date ranges, usage limits, and activity restrictions
• Gift cards -- sell digital gift cards online that customers can redeem at checkout
• Email and SMS campaigns -- send targeted messages to customer segments (e.g., "All past pontoon renters" or "Customers tagged VIP")
• Automated workflows -- trigger follow-up emails after a booking, request reviews, or send reminders before the rental date
• Surveys -- collect post-trip feedback to improve your service and catch issues early

Relevant docs:

• Coupons & Gift Cards
• Marketing & Automation
• Email & SMS Templates

Reporting

Track fleet performance and revenue with built-in analytics.

• Revenue reports -- total revenue, breakdowns by activity, equipment, payment type, and time period
• Equipment performance -- see which vessels generate the most revenue and bookings
• Booking source tracking -- understand whether customers come from your website, a third-party listing, or walk-ins
• Calendar heatmaps -- identify your busiest days and optimize staffing

Relevant docs:

• Reporting & Analytics
• Run a Revenue Report
• Track Equipment Performance

Multi-Location Support

If you operate from multiple marinas, docks, or lakes, Resytech supports multi-location management from a single account. Each location gets its own fleet, activities, pricing, taxes, and staff while sharing a unified customer database and reporting dashboard.

Relevant docs:

• Multi-Location

Getting Started

Ready to set up Resytech for your boat rental business? Follow the Getting Started guide in order:

1. Initial Setup -- set up your company profile, timezone, currency, and optionally connect Stripe early
2. Adding Locations -- configure your marina or dock with operating hours, blackout dates, and facilitators (captains)
3. Activities & Equipment -- understand how to structure your fleet (the most important step)
4. Your First Activity -- create your first bookable product with scheduling, pricing, equipment, and media
5. Checkout Setup -- brand your booking page under Location > Checkout, set up taxes & fees, and arrange activity ordering
6. Go Live -- run the pre-launch checklist and embed on your website

Once you're live, enhance your operations:

• Create a Waiver -- build your liability waiver under Resources > Waivers
• Configure Taxes and Fees -- set up fuel surcharges and marina fees
• Customize Checkout -- advanced checkout theming