ATV & Off-Road Rentals

ATV, UTV, side-by-side, and off-road vehicle rental businesses operate high-value equipment with mandatory waivers, guide-led trail rides, strict safety requirements, and seasonal demand. Resytech manages your fleet inventory, online bookings, liability waivers, and payments — while preventing double-booking on every vehicle.

Why Resytech for ATV & Off-Road Rentals

Off-road businesses face unique challenges: high-value vehicles that can't be double-booked, mandatory safety waivers and orientation for every rider, different vehicle types with different passenger capacities and requirements, guided vs. self-guided options, and significant security deposit needs. Resytech handles all of this.

Setting Up Your Fleet: Activities & Equipment

Choosing the Right Structure

ATV and off-road fleets are typically a mix of unique vehicles (a specific side-by-side, a specialty rock crawler) and semi-interchangeable inventory (a fleet of identical ATVs). Your setup depends on whether your vehicles follow the same rules.

Different vehicle types with different rules → separate activities:

ATVs and UTVs typically need separate activities because they have different pricing, different duration options, different safety requirements, and different age/license restrictions.

Identical fleet with the same rules → shared activity:

If all your ATVs are the same model and follow the same schedule and pricing, one activity with one equipment item works.

Activity Types

Equipment Configuration

Go to Resources > Equipment:

• Single-Rider ATV — Quantity: 10, Capacity: 1, Default Occupancy: 1
• 2-Seater UTV — Quantity: 5, Capacity: 2, Default Occupancy: 1 (driver only; passenger is additional)
• 4-Seater UTV — Quantity: 3, Capacity: 4, Default Occupancy: 1

Custom properties:

• Make/Model — Yamaha Grizzly 700, Polaris RZR, Can-Am Maverick
• Engine Size — 450cc, 700cc, 1000cc
• Drive Type — 2WD, 4WD
• Transmission — Automatic, Manual
• Difficulty Level — Beginner-friendly, Intermediate, Advanced

Add-ons:

• Helmet (if not included — many states require it)
• Goggles
• Chest protector / body armor
• GPS trail unit ($15)
• Action camera mount ($20)
• Cooler rack ($10)
• Extra fuel can

Exclusive Across Activities — enable this for every vehicle unless you have identical interchangeable units. Most off-road vehicles are individually identifiable assets (by VIN, name, or unit number), and you never want the same UTV double-booked between a self-guided rental and a guided trail ride.

Activity-Level Equipment Settings

• Equipment Type Limit — typically 1 for ATV rentals (one vehicle per rider). For families renting UTVs, set to 1 since each UTV holds multiple passengers.
• Allow Equipment Mixing — usually disabled for off-road vehicles, since a single booking is typically for one vehicle type

Scheduling & Buffer Time

Off-road vehicles need generous buffer time between rentals:

The buffer accounts for vehicle return, damage inspection, cleaning, refueling, and staging for the next rental. Don't skimp on this — off-road vehicles take real wear and need proper turnover time.

For guided trail rides, add extra buffer for the safety briefing before departure (e.g., 15 minutes of briefing + 15 minutes post-ride for vehicle inspection = 30 minutes total).

Relevant docs:

• Activities & Equipment — understanding the activity/equipment relationship
• Your First Activity — hands-on setup walkthrough
• Configure Equipment Properties

Guided Trail Rides

Many ATV businesses offer guide-led group rides alongside self-serve rentals.

• Split fleet quantities between rentals and guided rides
• Add guides as facilitators under Location > Facilitators tab
• Use Specific Times for tour departures (e.g., 9:00 AM, 1:00 PM, sunset)
• Set Guest Limit on the tour's Manifest tab based on group size and trail capacity
• Set Guest Minimum if tours only run with enough riders

Relevant docs:

• Facilitators & Guides
• Manage Facilitators

Waivers & Safety

Waivers are mandatory for every ATV and off-road rental. Create comprehensive waivers under Resources > Waivers.

What to Include

• Liability release and assumption of risk — off-road activities carry inherent danger
• Vehicle operation acknowledgment — "I understand how to safely operate this vehicle"
• Safety rules acceptance — speed limits, trail boundaries, prohibited behaviors
• Valid driver's license confirmation — required for self-guided rentals in most jurisdictions
• Insurance/damage responsibility — customer acknowledges financial responsibility for damage
• Protective gear acknowledgment — "I will wear the provided helmet and protective gear at all times"
• Medical fitness — "I am physically able to operate an off-road vehicle"
• Passenger consent — for UTV passengers who aren't driving

Waiver Workflow

1. Link waivers to each activity — they appear during checkout
2. Include signing links in confirmation emails
3. All riders and passengers must sign — this is critical for off-road
4. At check-in, verify waivers are signed before releasing any vehicle
5. For walk-ins, use a tablet at the front desk

Relevant docs:

• Digital Waivers
• Create a Waiver

Custom Fields for Safety

On each activity's Custom Fields tab, collect:

• Driver's license number (required for self-guided rentals)
• Date of birth — verify age requirement (16+ for ATVs, 18+ for UTVs in many states)
• Experience level — None, Beginner, Experienced (helps your team decide on vehicle assignment and briefing depth)
• Weight — some vehicles have weight limits
• Number of passengers — for multi-seat UTVs

Relevant docs:

• Add Custom Fields

Taking Bookings

• Online bookings — customers select a vehicle type, duration, date, and time slot
• Walk-in bookings — staff create bookings from the dashboard
• Guided ride bookings — customers pick a tour time and number of riders
• Real-time availability — prevents double-booking on every vehicle, even when online and walk-in bookings overlap
• Booking calendar — shows the day's lineup so your crew knows which vehicles to prep

Relevant docs:

• Booking Management
• Create a Booking

Payments & Deposits

Off-road vehicles are high-value assets, making deposits and damage waivers important:

• Online payments via Stripe for advance bookings
• In-person payments via Stripe Terminal at the front desk (Company Settings > Card Readers)
• Down payments — collect a deposit at booking (e.g., 50%) and charge the balance at pickup. Configure on each activity's Payment tab.
• Security deposits / card holds — use the down payment system to authorize a damage hold on the customer's card
• Taxes and fees — fuel surcharges, trail access fees, insurance fees, damage waivers under Resources > Taxes & Fees
• Trip protection — offer optional cancellation/damage protection at checkout (activity's Trip Protection tab)
• POS for selling gear, fuel, snacks, and merchandise

Relevant docs:

• Payments & Billing
• Create a Down Payment
• Configure Taxes and Fees

Customer Management & Marketing

• Customer profiles — track rental history, vehicle preferences, and spending
• Tags — "Experienced Rider", "UTV Family", "Corporate Group", "Repeat Customer"
• Automated workflows — send a thank-you email after the ride with photos and a review request
• Seasonal campaigns — promote fall/spring riding seasons, holiday gift cards, group specials
• Coupons — partner with hotels, resorts, and tourism offices for referral codes
• Gift cards — ATV experiences make popular gifts for birthdays, Father's Day, and corporate rewards

Relevant docs:

• Customers & CRM
• Marketing & Automation
• Coupons & Gift Cards

Reporting

• Vehicle utilization — see which ATVs/UTVs are rented most and identify underused inventory
• Revenue by activity — compare self-guided rentals vs. guided trail ride revenue
• Maintenance planning — high-utilization vehicles may need more frequent service
• Seasonal trends — year-over-year comparisons for fleet investment decisions
• Booking sources — understand whether customers come from your website, Google, hotel referrals, or walk-ins

Relevant docs:

• Reporting & Analytics
• Track Equipment Performance

Getting Started

Ready to set up Resytech for your ATV or off-road rental business?

1. Initial Setup — company profile and Stripe connection
2. Adding Locations — your shop, staging area, or trailhead
3. Activities & Equipment — plan your activity/equipment structure
4. Your First Activity — create your first rental or guided ride
5. Checkout Setup — brand your booking page and set up fees
6. Go Live — pre-launch checklist and website embedding